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Situation Leadership Model
Developed by Dr. Paul Hersey in the late 1960s, the Situational Leadership Model is a powerful, yet flexible, tool
that enables leaders of all kinds; managers, salespeople, peer leaders, teachers or parents to more effectively influence others.

Based on the relationship between leaders and followers and serves as a framework to analyse each situation based on:
• The amount of guidance and direction (task behaviour) a leader gives
• The amount of socio-emotional support (relationship behaviour) a leader provides
• The readiness level that followers exhibit in performing a specific task, function, or objective

Situational Leaders learn to demonstrate four core, common and critical leadership competencies:
• Diagnose: “Understand the situation they are trying to influence”
• Adapt: “Adjust their behaviour in response to the contingences of the situation”
• Communicate: “Interact with others in a manner they can understand and accept”
• Advance: “Manage the movement”
Have a role-play with four different scenarios/situations on a feedback on appraisal with four different
employees to train the best situational approach on leadership. The trainer shall then promote a group
discussion on what was played before.