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Learning area
Goals
According to Barney and Griffin, organisational goals serve four basic functions:
• provide guidance and direction,
• facilitate planning,
• help organisations evaluate and control performance.

Developing SMART goals
. the need for a specific goal rather than a more general one.
. the need for concrete criteria for measuring progress toward the attainment of the goal.
. the importance of goals that are realistic and also attainable.
. stresses the importance of choosing goals that matter.
. the importance of grounding goals within a time-frame, giving them a target date.
Exercises/Tools
Practice in smalls groups: How to communicate 3 performance goals?





















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